Twitter has now officially explained– in a much more detailed– the reason how hackers were able to compromise hundreds of accounts in its massive data breach, so far. The issue got more controversial when famous personalities were targeted by hacking. Today, July 31, the social media giant explains how their internal system got hacked.
Who to blame?
On July 15, the world was shocked when Twitter officially declared that it had been hacked by unknown hackers. What gets it’s more interesting was that the victims were not just regular users of the platform, famous personalities from politics, technology, and Hollywood got their personal accounts compromised.
On Friday, July 31, the social media giant explained on its page, how the hackers first got their access with the internal documents of the app. As CNET reported, Twitter said that there is no evidence that the hack was an inside job.
Here’s what happened, according to Twitter. The data hacking that occurred was one example of a ‘spear-phishing attack.’ This type of data breach attack is when hackers send fake emails to lure recipients to give out personal info about them.
In the story of Twitter, the employees were sent fake emails from hackers. These emails pose as legitimate ones. Twitter clarified that they do not give out info about the account support tools in all employees of the company.
However, hackers tend to send those fake emails to the people who know about the data. Therefore, resulted in hackers having the needed info to open over 100 personal Twitter accounts.
“The social engineering that occurred on July 15, 2020, targeted a small number of employees through a phone spear-phishing attack,” said Twitter. “A successful attack required the attackers to obtain access to both our internal network as well as specific employee credentials that granted them access to our internal support tools.”
How did it happen?
Going back to the July 15 attack, famous tech billionaires Elon Musk, Bill Gates, Jeff Bezos; with Hollywood personalities, husband and wife, Kanye West and Kim Kardashian-West; and well-known politician Joe Biden, and former United States President Barack Obama, were the victims of the massive hack.
Some of them posted Bitcoin claims on their accounts, saying people that they need to shell out bitcoin to an assigned bitcoin address. They promised that the bitcoin amount will be sent back twice to their addresses. Few of them even said that the bitcoin that’ll be sent will be given to Coronavirus victims, in line with the pandemic today.
Worst happened, the famous personalities were hacked and the bitcoin claims were not true.
Is it safe to use Twitter?
Despite the massive hacking that happened with the platform, Twitter still believes that they have a secure social media that people must not hesitate to use amid pandemic.
However, since the internal data tool was compromised, there will be delays all over their system until they think its safer.
“We’re always investing in increased security protocols, techniques, and mechanisms – it’s how we work to stay ahead of threats as they evolve,” said Twitter.