MacBook Backlight gets extra year for free repair
A source from MacRumors first found out that Apple has updated its backlight repair program. From the original four-year eligibility for the free repair, it is now extended up to five years.
This means, if you’ve bought a certain MacBook in Apple in 2016 up until 2018, you now have extended time to avail free backlight repair this year, if you experience this issue within that period.
“The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.”
Eligible models, since the day it was implemented until now, include the MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) and MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports).
How to get free MacBook repair
In order for you to get the free MacBook repair from Apple Store, visit the Get Support page on Apple’s website and claim your free service.
If you paid for a repair within the time frame of the day you purchased it, you can also report it to Apple and get a refunded fee.
Why backlight is not working on MacBook
Since 2019, the MacBook Backlight problem has been a minor issue for what said to be “a very small percentage” of MacBook users.
This problem occurs when the laptop exhibits vertical bright areas along the bottom of the display or a backlight that stops working completely.
Apple created a program, directly fixing this issue, as some users in 2017 and 2018 complained about the said problem.
It was not explained via Apple on why is this happening with their units. However, repair website iFixit claimed that the issue were actually “caused by a delicate flex cable that can wear out and break after repeated opening and closing of the display on affected 13-inch MacBook Pro models.”
In 2018, Apple redesigned its devices and extended the length of the flex cable, which might be their solution for the issue.
How to DIY fix backlight issue on MacBook
If you don’t like bringing your device to an Apple Store for repair, you could also get a DIY fix for the issue, according to imend.org.
- Manually adjust the backlight feature on device
- Make sure your MacBook is in a right position, not directly pointed to the Sun or any possible glares
If these DIY fix can’t solve the issue, it’s advisable to get your MacBook repaired now on Apple.