How far is too far when it comes to complaining about bad internet? A certain 90-year-old took matters into his own hands by buying out two newspaper ads for a whopping $10,000 in order to inform the AT&T CEO that his internet is really slow.
Hailing from North Hollywood, California, Aaron Epstein has reportedly been a customer of AT&T ever since back in 1960. According to Epstein, however, over the course of the last few years, he has been noticing a decrease in internet speed as it slowed down and added to his frustrations.
Why is my ATT WIFI so slow?
In his conversation with the KTLA, the longtime customer noted that he had tried countlessly to talk to the company regarding this issue and also to ask about having faster internet speed. What seemed really off was the promise of AT&T to provide faster internet that was coming despite the representatives of the company informing him that there was no faster speed available in his area as of the moment.
In the story by Independent.co.uk, he noted that he had been calling AT&T and reportedly asking them when they are going to provide faster speed. The representatives then only kept saying that it was coming. What really ticked him off was when the company had started putting up ads in the paper as well as sending emails and also putting ads all over the internet trying to get people to try out their “faster speed” Epstein noted to KTLA.
Does ATT slow down internet?
The situation then forced this 90-year-old to stand up and take matters into his very own hands. He then decided to take out two ads in the Dallas, Texas, Wall Street Journal, which was where the AT&T headquarters were, and another one over in New York City which he actually directed at the company’s CEO John T. Stankey.
The letter was titled an open letter directly to Mr. John T. Stankey, the CEO of AT&T and it detailed his complaints regarding the service they have been receiving. He said that although AT&T advertises 100 Mbps, they only reportedly receive around 3 Mbps. He then noted that their competitors even have speeds of up to 200 Mbps.
Sometimes, the slow internet speed problem can actually be solved by using a good router. There are certain routers like the ASUS Dual Band Gigabit WiFi Gaming Router that tries to maximize and really squeeze out the internet speed allowing the connection to function more efficiently. Another high-end router is the NETGEAR Nighthawk Smart Wi-Fi Router which is designed to do the same but up to 1750 Mbps.
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