Intermittent USB connectivity issues on the widely experienced AMD Ryzen systems broke some time a few weeks ago. Here’s a quick unofficial AMD Ryzen USB fix.
The company has already announced that it will investigate the wide reports in a story by Tom’s Hardware in order to identify the root problem. The AMD Ryzen USB fix, although no official fix was released, there is a substitute fix uploaded online.
AMD has yet to produce an official fix for the issue that seems to be confined within the Ryzen 30000 and the Ryzen 5000 series CPUs within 500- and 400-series motherboards namely some units like the X470, X570, B450, and B550 and also consist of some random dropouts for the said USB-connected devices.
AMD Ryzen USB complaints
The complaints note different types of USB devices like unresponsive external capturing devices, slow mouse responses, momentary keyboard connection drops, VR headset issues, external storage issues, and the USB-connected CPU coolers.
As most cases, an alternative fix was posted on Reddit and although this isn’t the official fix, users have reportedly noted that it works.
AMD Ryzen USB Fix
Here are a few things that users can do in order to test out whether or not the AMD Ryzen USB issue can easily be fixed.
- Verify that the motherboard has the updated BIOS version and is configured using the optimized/factory default settings. Look at the motherboard manufacturer’s website for this.
- Check if Windows 10 is up to date. Update the operating system.
- Make sure the Ryzen chipset driver coming from AMD is installed and updated. The latest version is the 18.104.22.1681 version which can be downloaded here.
For those that still experience AMD Ryzen USB issues, there are a few things that users can do to fix it. Although not official, it might still work for some users since this is an easy fix that would just work for some.
- Set the PCIe mode from Gen4/Auto to the Gen 3 in the BIOS
- Disable the chip’s Global C-State in the BIOS
The settings are reportedly found in the BIOS which means users should refer to the AMD motherboard user manual if users might need more information.
While the current 3000 series and 5000 series may be experiencing some issues, the newer Ryzen 7000 series like the AMD Ryzen 7 3700x actually does somewhat better and hasn’t really had the same AMD Ryzen USB issue reported. Another thing that AMD is popular for is for its GPUs, the AMD Radeon RX 6800 XT is one of the most heated GPUs as of the moment as gamers find it near impossible to buy the newer Nvidia RTX 30 series.
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