Internet connection is already considered as one of the essentials. Whether you are a student, government employee, a mother, or even a kid, your most essential way to connect to the world is through the use of the internet. The beginning of the pandemic up to today emphasized this more.
As the use of internet connection is prominent now, so as the occurrences of unstable internet connection. Among those may include buffering, sudden disconnection, and website or conferences suddenly stopping to load. Once it starts, frustration kicks in. Due to our reliance to internet connection, not only for entertainment and news, but also for our job, it is essential to know how to manage these situations.
1. Eliminate Simple Possibilities
There are instances that users that are non experts complicate things a bit. If you are to notice how technicians work, they check the obvious and simplest possibilities why your connection is acting up. If you are having trouble with your connection, let’s say, with your phone and nothing else. This may be due to the phone being at fault and not the entire connection. It may be a problem with the setting of your device, or an outdated model that is why you are experiencing disruptions.
Once done checking and issue persists, that is when you can check your modem. Make sure that all connections and wires are securely attached and you can try to reset it by turning it on and off. Also, make sure that modem has proper ventilation for it to work properly.
2. Check for Malware
Even though your devices include an anti-malware that regularly checks your device, it is still a must to run a full scan to make sure that everything is safe. In case your device doesn’t include an anti-malware program, you may try free and subscription-based applications online. This way, we get to check if a malware affects your connection.
3. Test Your Modem’s Signal Strength
If the problem is not with your modem itself, it may also be the placement. Your modem should be placed in an area at home that will not weaken or block Wi-Fi Signals. For you to test it out, you can connect a network cable (wire usually called “USB to Ethernet“) from your modem to your laptop.
Once you’re done, try using your device to access the internet. It would be better to try video calls or playing videos to really test your internet connection and be sure. If it works perfectly, it is not your internet connection but your signal strength. This means that the location of the modem doesn’t allow the signal to reach the location of your device or computer.
What to do? You can try moving your modem to the center of your home. If it doesn’t work, you might need a signal booster if you have a larger living space.
4. Run a Speed Test
Another option you can try is to run a speed test. There are multiple sites available online that allow you to test your internet speed for free. When you try the speed test, make sure to try it on both phones and computers, take note of your download and upload speed too and compare it with your actual plan.
Make sure to monitor the consistency of the speed of your internet connection within a couple of days. If a problem persists reflecting in your speed tests, you can raise the concern to your ISP (internet service provider). Take note, you can also try speed tests in different areas of your house to check if maybe the signal strength is the cause of the problem.
5. Change the Channel
Last solution to try is to change the channel of your internet connection. The more people use a single channel, the slower the connection goes. As a workaround, you can change the channel your modem uses. Experiment by trying different channels to see which one works best. You can also use an app to determine which channel has the least amount of traffic.
These simple yet effective ways are most of the time what we need to have one less stressed day with unstable internet connection. The next time your connection buffers, try these steps and let us know if it works!