Twitter is now in a bad position after some users and other critics because of its image-cropping algorithm. And now, the app decided to remove it.
Twitter is being criticized by some experts, analysts, and even its users since it was claimed that one of the features of this giant online platform is having some racism issue towards black men and people. And now, the giant online company confirmed that its popular image-cropping algorithm really has a problematic bias toward excluding Black people and men.
Twitter added that “how to crop an image is a decision best made by people.” The giant online platform confirmed these details last Wednesday, May 12. The study by three of its machine learning researchers was conducted after user criticism last year about image previews in posts excluding Black people’s faces.
Twitter discovered an 8% difference from demographic parity in favor of women and a 4% favor toward white individuals. The paper cited several possible reasons, including issues with image backgrounds and eye color, but said none were an excuse.
Twitter’s researchers explained that “Machine learning-based cropping is fundamentally flawed because it removes user agency and restricts user’s expression of their own identity and values, instead of imposing a normative gaze about which part of the image is considered the most interesting.”
What the App Did to Counter the Issue
Twitter decided to show standard aspect ratio photos in full. These images are revealed without being cropped on its mobile app. Aside from this, it is also trying to expand that effort.
Twitter‘s researchers also assessed whether crops favored women’s bodies overheads, reflecting what is known as the male gaze, but found that does not appear to be the case. What the giant online platform discovered is another example of the disparate impact from artificial intelligence systems including demographic biases identified in facial recognition and text analysis, the paper said.
Other Innovations of the Online Platform
The giant social media platform also has other plans aside from removing its image-cropping feature. The company said that it released a new feature called “Tip Jar,” which allows good Twitter users to earn some money by posting great content.
The company added that the social media platform’s new feature is an easy way to support those users who share their voices. It added that their opinions and perspectives are essential in the platform to keep it running.
To start this, the new Tip Jar feature of the popular social media platform only a select group of people can receive tips – a group Twitter said was made up of “creators”, journalists, experts, and non-profits. But the feature has also been criticized for exposing personal information such as email addresses.
Aside from this, the Tip Jar function essentially adds a small icon to a user’s profile, with a drop-down menu for other payment providers such as PayPal, Venmo, or the Cash App, the latter two of which are popular in the United States. But because the payment is made through those external systems, some users noticed that tipping a PayPal account lets the recipient know the postal address of the tip sender.