Tesla Supercharger recently promised a life-time free service for its consumers. However, an owner claim that Elon Musk’s company broke its promise.
Tesla Supercharger is currently offering lots of benefits for its users. However, Elon Musk said that its fast-charging stations will also allow other electric car brands to use it.
This is a great deal since Tesla could also enhance its partnerships with other EV makers in the industry. But, some owners of the popular electric car said that this could lead to some issues, especially since the number of electric vehicles is currently rising as many car developers transition to EV making.
On the other hand, Tesla Supercharger Network recently promised its users that those who will buy the company’s models will have its lifetime free service. Now, a driver claims that Elon Musk broke his promise after he received massive idle fees from the fast-charging station.
Tesla offered its lifetime free service to boost sales from 2012 to 2016, Tesla promised buyers of most of its models that they could use its network of Superchargers for free for life. But in late 2016, the company introduced fees for drivers who left their cars at Superchargers after the vehicles had finished charging.
Specifically, the new Tesla Supercharger idle fees cost $0.50 every minute. On the other hand, it can increase to $1 when the Supercharger stations are in full capacity.
Elon Musk Sued Because Of Supercharger Idle Fees?
Kevin Shenkman, a lawyer in Southern California, filed a complaint against the automaker on June 24 in Alameda County Superior Court, saying the fees meant that “Tesla broke its promise of free Supercharging for life.”
The complaint accused Tesla of breaching its contract and violating California’s an advertising and competition laws. The lawsuit said it would seek class-action status, with class members limited to Californians who bought a Supercharger-enabled vehicle before December 17, 2016.
On the other hand, those who bought the automaker’s models with smaller batteries and were purchased after March 2017 didn’t receive the lifetime free Supercharger service. Shenkman directed Insider’s questions to his lawyer, Seth Yohalem, of Waskowski Johnson Yohalem LLP, who declined to comment. However, the giant EV maker did not reply to a statement.
Meanwhile, the giant EV maker introduced the idle fee for its Superchargers back in 2016. In order to make the automaker’s consumer more comfortable, the giant EV maker allowed its drivers to receive a series of app alerts as their vehicles finish charging. When the charge is complete, and if the Supercharger station is at least half full, the fees kick in. If fewer than half of the bays are full, owners can leave their cars without accruing fees.
Although this is the case, the giant automaker of Elon Musk still waived the fees when the cars leave within five minutes after reaching 100% battery power. On the other hand, if those who didn’t leave the fast-charging stations refuse to pay the idle fees, the EV maker will cut their lifetime service. The lawsuit confirmed that Shenkman paid $83,570 for his Model S in 2014, which his purchase agreement said was “Supercharger Enabled.”