We’ve compiled a list of the most common issues that have been reported, as well as details on any potential solutions, whether they’re immediate fixes or planned software updates.
Unreliable fingerprint scanner
One of the most common criticisms of the Pixel 6 series is that the fingerprint scanners aren’t very good. Readings can take a long time and frequently fail.
Google has addressed the issue of slowness by recommending that you press firmly, clean the display of dirt and smudges, and moisturize or re-enroll your fingers if they are excessively dry.
There are no proper solutions at the moment, with Google claiming that it is slow due to “enhanced security algorithms,” but it’s possible that Google will be able to optimize those algorithms in the future.
Broken fingerprint scanners
The fingerprint scanner reportedly breaks if the battery runs out, which is perhaps the most concerning issue for Pixel 6 users.
This can be fixed, but only at the moment by factory resetting your phone – and if the battery runs out again, you’ll have to deal with the problem all over again. Although it appears that this issue does not affect every Pixel 6 and Pixel 6 Pro, it has been reported by a large number of people.
The good news is that since a factory reset fixes the problem, it’s most likely a software issue rather than a hardware one, which means Google should be able to provide a more permanent software fix down the road, though no word on that yet.
The screen on the Pixel 6 range has been reported to have a number of issues, with some users reporting that the screen flickers when pressing the power button while the phone is off, and others reporting a green tint to the display.
While there is no word on a fix for the greenish tint, Google has acknowledged that the flickering can occur if you don’t press the power button hard enough to turn the phone on.
Simply hold the power button down until your Pixel handset turns on to avoid the problem. A proper fix is also planned for a December software update by Google.
Although the Pixel 6 range is said to be capable of charging at up to 30W, a news outlet found that the maximum power obtained by either the Pixel 6 or Pixel 6 Pro when charging is 22W, with an average of 13W over the course of a full charging cycle.
It’s unlikely that Google will be able to increase it to 30W due to a hardware limitation, but a software update might be able to bring the average closer to 22W. For the time being, however, there is no update on this.
Ghost calling contacts
Some Pixel 6 owners have reported that their phone will call contacts on its own, with the problem appearing to be related to Google Assistant, which may be mishearing things and mistakingly believing they instructed it to call someone.
To disable Google Assistant on the lock screen temporarily, go to Settings > Google Assistant > Lock Screen > Assistant responses on the lock screen and turn it off.
There have been a few reports of Pixel 6 models simply refusing to connect to the internet, either intermittently or completely.
It’s unknown how widespread this problem is, but there doesn’t appear to be a solution at the moment, other than hoping it goes away on its own or that Google or your network issues a fix.
Android Auto issues
The handset not connecting to Android Auto is also a problem for some Pixel 6 owners.
A number of posts to this effect have been made on Google’s community support pages, with one eliciting a response from a member of the Android Auto team, who claimed that the company is unable to reproduce the problem but will attempt to fix it using bug reports from users. So there’s reason to believe that this problem will be resolved soon.
Broken Wi-Fi Calling
Some Google Fi customers are reporting that Wi-Fi Calling isn’t working on the Pixel 6 series, but posts on Reddit suggest that this issue appears to be resolving itself over time in many cases, so patience may be required here.
Meanwhile, turning airplane mode on and off may help.
Auto brightness is a pain
Some Reddit users have also reported that their Pixel 6 or Pixel 6 Pro will continue to adjust the screen brightness despite no change in ambient lighting.
This appears to be the result of the auto brightness algorithm learning how bright you prefer your phone to be, so if you manually adjust your brightness when it shifts to a level you don’t like, it should eventually learn how you prefer it.