Apple has just announced that they are rolling out a program in the US which enables users to get their iPhones, Apple Watches and Macs repaired by Apple itself for an affordable price. This is great news because it means you will not have to pay if your iPhone screen breaks or if there’s some other problem with your phone. You will have to pay a small fee for the part, but that is usually much less than what an Apple Store or other repair provider would charge.
Although this program has some limitations, it is an opportunity for Apple to improve relationships with its customers by making repairs easier.
If Apple prices the components correctly, the program could also be a way for DIYers to save money on repairs while allowing independent repair businesses to remain competitive.
Apple Self service repair program
Until now, people had to go to certain places for factory parts. If they wanted to get parts from Apple store or Apple repair store or another repair place, they needed permission. But now the company has started a new program that will let people go and get parts from anywhere.
Apple’s new self-service program, like the IRP one, is limited to screen, battery, and camera repairs for iPhone users.
Apple is going to have a lot of resources for people who want parts and manuals for iPhones 12 and 13. In the coming months, they will have more than 200 parts and tools available, as mentioned on their page.
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed. In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”
How to join Apple Self service repair program
Apple has now made it even easier to join the Apple Self Service Repair Program. All you need is a new device and an active internet connection, as long as your product has been purchased within the last 12 months you can use this program.
You must first check if your product qualifies for this service, some devices that are not eligible include:
- Macs made before mid 2012.
- iPad models that are older than the iPad Air.
- iPhone models before iPhone SE and iPod Touch devices made in September 2015 or earlier.
The next step is to visit Apple’s Repair website, you can do so by clicking here: Apple Self Service Repair Program. Here you will be able to log in with your Apple ID and password.
Once logged in you will be able to either schedule a repair or request an Advanced Exchange, both of which are very easy with this program.
You can also track the status of your device here: “My Repair Status” section on the Apple website! This is helpful for anyone who has already submitted a request and wants to check the status of their device.
The final step is placing your order, make sure you have all of your information ready when doing this including credit card details if paying with an advance exchange. Once again Apple has made it incredibly easy for anyone looking to get their devices fixed within 24-48 hours on average.